Tell us what you are working on — a loop that will not settle, a plant record that cannot be searched, an OT network that needs reviewing, or a product that needs a market. Replies come from an engineer, not a form.
Usually within two working days, from someone who can discuss the technical detail directly.
Thirty minutes on the actual problem — the unit, the system, the data or the market. No presentation.
Whether this is something we should work on together, and if not, what we would do instead.